Events Summary

Evolve, Renew, Prosper!

Event: ABA 403: PUBLIC RELATIONS FOR EFFECTIVE ADMINISTRATION & CUSTOMER SERVICE EXCELLENCE.

Goal: Relevant competencies always drive success. It’s not about the trainings that we do, it’s about what those trainings do.

Theme: Locally Relevant, Internationally Benchmarked Effective Administration Competencies.

Date: 28 Nov – 2 Dec 2022
Duration: 7 Days

Overview: This course is designed to develop knowledge and equip delegates with explicit tools, skills and techniques that are specific and demonstrated to be operative in producing corporate or institutional success, tools which, when applied, yield improved individual performance, skills to generate real and high-value leads, skills to navigate public relations and customer care dynamics to maximize opportunities for organization’s products and services.

Target Audience: Public Sector, Sacco Societies, Directors of Finance and NGO customer service officers, front office staff, public relations officers, communications officers, supervisors, Customer Care Consultants, Client Care Managers, Frontline Managers, Administrator and Staff dealing with the public training. The course is highly recommended to all interested professionals.

Investment: Ksh. 89,850 Net of Tax per delegate per week.

Download the CPD Calendar for more information on event pricing.