Events Summary

Evolve, Renew, Prosper!

Event: ABA 404: PUBLIC RELATIONS FOR EFFECTIVE ADMINISTRATION & CUSTOMER SERVICE EXCELLENCE.

Goal: Relevant competencies always drive success. It’s not about the trainings that we do, it’s about what those trainings do.

Theme: “Improving Public Relations Skills for Better Administration and Customer Services.”

Date: 16-22 Apr 2023
Duration: 5 Days

Overview: This training aims to equip participants with the skills and knowledge necessary to develop and implement effective public relations strategies in a corporate setting, focusing on promoting excellent customer service and enhancing the reputation of the organization through positive stakeholder engagement. Through case studies, interactive sessions, and practical exercises, participants will learn how to effectively manage communication channels, handle crisis situations, and build long-term relationships with clients and customers.

Target Audience: Professionals in administration, customer service, and public relations who are seeking to enhance their skills and knowledge in delivering exceptional customer service and effectively managing customer relationships.

Investment: Ksh. 79,850 Net of Tax per delegate per week.

Download the CPD Calendar for more information on event pricing.