Events Summary

Evolve, Renew, Prosper!

Event: ABA 402: REVOLUTIONIZING CUSTOMER SERVICE: AI & THE NEW AGE OF CUSTOMER OBSESSION.

Goal: Relevant competencies always drive success. It’s not about the trainings that we do, it’s about what those trainings do.

Theme: “Transform Customer Service with AI Innovation”

Date: 25-31 AUGUST 2024
Duration: 7 Days

Overview & Target Audience: This forward-thinking course explores how artificial intelligence is reshaping customer service to create unparalleled customer experiences. Participants will delve into cutting-edge AI technologies and strategies that drive customer satisfaction, enhance engagement, and foster loyalty. The program is designed for customer service managers, IT professionals, and business leaders who are eager to leverage AI to revolutionize their customer service operations and stay ahead in the competitive landscape. Gain actionable insights and practical skills to implement AI-driven solutions and elevate your organization’s customer service to new heights.

Investment: Ksh. 89,850 Net of Tax per delegate for 7 Days.

Download the CPD Calendar for more information on event pricing.