ABA 402: EFFECTIVE OFFICE ADMINISTRATION, CUSTOMER SERVICE, DIGITAL MARKETING & SUPERVISORY SKILLS FOR MANAGEMENT TRAINING
Evolve, Renew, Prosper!
Event: ABA 402: EFFECTIVE OFFICE ADMINISTRATION, CUSTOMER SERVICE, DIGITAL MARKETING & SUPERVISORY SKILLS FOR MANAGEMENT TRAINING.
Goal: Relevant competencies always drive success. It’s not about the trainings that we do, it’s about what those trainings do.
Theme: Locally Relevant, Internationally Benchmarked Effective Office Administration and Customer Service Skills for Managers.
Date: 26-30 September 2022
Duration: 7 Days
Overview: The topics in this practical event have been selected carefully to address knowledge gaps as well as gather skills on how to identify and understand customer needs and demands, achieve excellence in customer service, Customer profiling techniques and procedures, customer focused management, measuring and managing customer satisfaction, client management strategies for retention and growth, creating powerful online business profiles that attract your ideal clients.
Target Audience: Supervisors, Office Administrators, Office Managers, Secretaries, Support Staff, Customer Care Staff, Front Office Managers, Executive Assistants and anyone else interested in administration and dealing directly with clients. The course is highly recommended to all interested professionals.
Investment: Ksh. 89,850 Net of Tax per delegate per week.
Download the CPD Calendar for more information on event pricing.