Events Summary

Evolve, Renew, Prosper!

Event: ABA 105: CREDIT MANAGEMENT DIGITAL TRANSFORMATION & INFORMATION MANAGEMENT FOR EFFECTIVE CUSTOMER EXPERIENCE.

Goal: Relevant competencies always drive success. It’s not about the trainings that we do, it’s about what those trainings do.

Theme: “Streamlining Credit Management: Leveraging Digital Transformation and Information Management for Enhanced Customer Experience.”

Date: 6-10 Nov 2023
Duration: 5 Days

Overview: The training is designed to equip participants with practical skills and knowledge to leverage digital transformation and information management for effective credit management and customer experience. The training will cover topics such as digital credit management strategies, credit information management, customer data analysis, and risk assessment. Participants will learn how to implement effective credit management strategies, leverage digital transformation to enhance customer experience and analyze customer data to identify new opportunities for growth. The training will feature experienced trainers, interactive sessions, and case studies to enable participants to acquire hands-on skills to apply to their organization’s credit management practices. By the end of the training, participants will be well equipped to leverage digital transformation and information management for effective credit management and enhanced customer experience.

Target Audience: Credit management professionals, customer experience specialists, and business owners who want to gain practical skills and knowledge to leverage digital transformation and information management for effective credit management and enhanced customer experience.

Investment: Ksh. 79,850 Net of Tax per delegate per week.

Download the CPD Calendar for more information on event pricing.